Frequently Asked Questions

Yes! There’s no penalty for paying early.

You can make or schedule payments at affirm.com or in the Affirm app for iOS or Android. Affirm will send you email and text reminders before payments are due.

No—checking your eligibility won't affect your credit score.

Yes—You can return an item you bought with Affirm by initiating the return process with the store.

Yes, you’ll need a mobile phone number from the U.S. or U.S. territories. This helps Affirm verify it’s really you who is creating your account and signing in.

You can visit their website at affirm.com.

Our Affirm financing options are available for customers within the United States and its territories, with a few exceptions.

It’s possible to create an Affirm account if you live in an excepted state. But depending on where you live and which product you have applied for, you may not be able to prequalify or get approved for a loan due to the state laws there.

For instance, Affirm's Bank Partners do not currently originate loans through the Affirm platform in Iowa or West Virginia. However, Affirm (through a lending subsidiary) may be able to offer you its split pay product in some instances even if you live in Iowa or West Virginia.

Affirm financing options are available for those customers who have an order total of $48 or more.

Orders containing TheraOne with an order total of $48 or more must pay through Affirm's Split Pay option.

Orders containing TheraOne products are only eligible to finance their order total through Affirm's Split Pay option. Orders containing Therabody devices or accessories without TheraOne products are only eligible for standard financing options, breaking their order total into easy monthly payments subject to eligibility check.

Affim will automatically select your financing option based on the contents of your order.

Orders containing TheraOne products are only eligible to finance their order total through Affirm's Split Pay option. Orders containing Therabody devices or accessories without TheraOne products are only eligible for standard financing options, breaking their order total into easy monthly payments subject to eligibility check.