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Frequently asked questions
Refurbished devices are recently returned Theragun devices available at discounted prices. Refurbished products may show minor to moderate signs of use that affect cosmetic appearance, but have no material impact on performance.
All refurbished devices are sanitized and free from defects in material and workmanship. As these are recently returned devices, you can expect to see minor to moderate signs of use that affect cosmetic appearance such as scratches and blemishes.
Original packaging, user manuals, inserts, and non-essential parts or accessories may be missing. In order to maintain the utmost hygienic standards, Supersoft attachments are not included with Theragun PRO refurbished devices.
Additionally, the following are not available with refurbished devices:
PROCare
Personalization
Free digital course
All refurbished devices are covered under a 1-year limited product warranty. The Refurbished Warranty only covers product issues caused by defect in material or workmanship during ordinary consumer use. For any warranty issues, please contact us. See our Refurbished Warranty for additional details.
All refurbished devices are final sale and cannot be returned. Should you experience any defect in material or workmanship during ordinary use within 1-year from the original date of purchase, you may qualify for repair or replacement under our Therabody Refurbished Warranty Return Period. See our Therabody Refurbished Limited Warranty for additional details.
Yes, financing options for refurbished devices are available through Affirm. Learn more about Affirm here.
**Refurbished Device Terms. Each refurbished product has been sanitized and inspected to verify proper working order and physical appearance. Please note that refurbished products show minor to moderate signs of use that affect cosmetic appearance, but have no material impact on performance. Additionally, refurbished products may not come in their original packaging and non-essential parts or accessories may be missing (as identified on each individual product). Refurbished products are covered under the Therabody Refurbished Limited Warranty, exceptions may apply. ProCare, personalization and free digital courses are unavailable. Refurbished products are final sale and not eligible for returns except as set forth in the Refurbished Limited Warranty. Refurbished products are exclusively available on www.therabody.com and in retail locations operated by Therabody, where the factors mentioned above are accounted for in the savings customers see. Refurbished products are not eligible for additional promotions or discount offers.
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