Theragun Prime (Open-Box)prime-blk-open-box
This simplified smart percussive therapy device prioritizes the essential features you need while maintaining the power and effectiveness of Theragun's deep muscle treatment. Ease discomfort, soothe tightness and tension, and recover faster in seconds.
Open Box Policy
• 30-day limited product warranty
• Final sale. No returns.
Feel the difference with Prime
Prime strikes the perfect balance between being quieter than an electric toothbrush and packing a powerful treatment into a slimmer, more durable frame than the average massage device.
Prime is scientifically calibrated to reach 60% deeper into muscle (at 40 times per second) than average massagers for greater therapeutic benefits for the body. With a reinforced drive train, it withstands additional force without diluting speed or treatment quality.
With a 120-minute battery life, Prime offers double the battery life of previous generations. It's wireless charging enabled for convenient charging of its internal lithium-ion battery.
vs. previous gen.
vs. consumer devices
2.6X battery life
vs. previous gen.
The Prime prioritizes our most essential, original features, with smart capabilities that are there for you when you need them. Prime is proof that sometimes, the simpler the better.
The app that personalizes your routine and guides you through your wellness journey.
Theragun Percussive Therapy: How it works and why it’s different
Prime Smart Percussive Therapy Device, Protective Carrying Pouch, 4 Attachments, Power Adapter
Smart App Integration via Bluetooth®, Customizable Speed Range, App-guided routines can be run on the Prime
5 built-in speeds (1750, 1900, 2100, 2200, 2400 percussions per minute) and app-controlled customizable speed range (any speed between 1750-2400 percussions per minute).
All 4th Generation attachments
Prime Wireless Charging Stand
8.9 in x 6.3 in x 2.7 in
(22.5 cm x 16 cm x 7.3 cm)
Battery Life and Charge Time
120 minutes; 80 minutes
12V Internal Lithium-ion Battery
30-Day Limited Product Warranty
Using the Prime
- To turn on the Prime, firmly press and hold the center button for 2 seconds on the button pad.
- Press the up (^) and down (v) arrows to toggle between 5 preset speeds and adjust your treatment level.
- The Prime should be used with the attachment making perpendicular contact with the skin. Only the attachment of the device should make contact with the skin or area you are treating. Do not use the device at an angle that puts the percussive arm of the device in contact with the skin.
- To turn off the Prime, firmly press and hold the center button on the button pad.
Connecting the Attachments
Align the attachment with the tip of the rotating arm and push to connect. To remove, grip the attachment, placing 1 finger on each side of the plastic connector. Pull off the attachment.
The Prime is smart device enabled with Bluetooth® connectivity, designed to pair seamlessly with the Therabody app. When you download the app, you’ll be guided through a step-by-step setup and shown how to pair your device. Once paired with your device, the app can remotely adjust speed, activate guided treatment presets, and make real-time recommendations based on your usage.
The health and activity data collected on your Therabody app stays there, period. At Therabody, we understand your health and activity data is yours and yours alone. We don’t collect, sell, or share any of your data, ever. In fact, feel free to test this by activating Airplane Mode on your phone. You’ll see that the app continues to work independently of any signal, as all of your data is stored locally on your device.
Download the Therabody App on the App Store or Google Play.
Charging the Prime
- After turning off the device, plug the power adapter into the charging port of the Theragun Prime.
- The LED battery indicator, located under the 5 LED speed indicator bars, will start flashing.
- Charging is complete when all 3 LED lights of the LED battery indicator are lit.
*Theragun Prime is not wireless charging enabled.
This Open-Box Limited Warranty (“Open-Box Warranty”) applies to Therabody Open-Box products and is given by Theragun, Inc. d/b/a Therabody (“Therabody”) to the individual purchaser of Open-Box products from Therabody. Therabody warrants that the Therabody Open-Box products will be free from defects in material and workmanship when used normally in accordance with Therabody’s published guidelines for for a period of 30 days from the original date of purchase of the product by the end-user purchaser (the “Warranty Period”). Under this Open-Box Warranty, Therabody will, at its option, (i) repair the product or (ii) replace the product with a product of comparable value and function. Please note that Open-Box products show minor to moderate signs of use that affect cosmetic appearance. Open-Box products may not come in their original packaging and non-essential parts or accessories may be missing (as identified on each individual product). For any warranty issues, please reach out to us by phone or chat anytime.
What Is Not Covered?
The Open-Box Warranty only covers product issues caused by defect in material or workmanship during ordinary consumer use. It does not cover product issues caused by any other reason, including, but not limited to: (i) to defects caused by normal wear and tear or otherwise due to the normal aging of the product, (ii) cosmetic defects that do not interfere with product functionality; (iii) noise; (iv) misuse or abuse; (v) accidental damage, including, but not limited to, contact with liquid, extreme heat or foreign material; (vi) use in any manner that is inconsistent with the intended purpose or design of the product as described in the product’s usage manual or other documentation for the product, including, but not limited to, the attachment of any unauthorized accessories; (vii) unauthorized repairs or modifications; or (viii) improper use of electrical power supply, loss of power, variation in line voltage, malfunction or damage of an operating part from failure to provide manufacturer and recommended maintenance. Any and all warranties and guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified without the prior express and written consent of Therabody. Any modifications or adaptation to enable it to operate in any other country are not covered under this warranty.
To have the Open-Box product repaired or replaced under this Open-Box Warranty, device purchaser or recipient must contact Therabody’s Customer Experience Team prior to returning any product for warranty service. Therabody will not reimburse purchasers for service performed by others. Unless otherwise instructed by Therabody, the product must be delivered, freight prepaid, in either its original packaging or packaging affording an equal degree of protection to the facility specified by Therabody. Please note all warranty returns must include the completed Return Authorization Form. Before receiving warranty service, Therabody may require that purchaser furnish proof of purchase details, respond to questions designed to assist with evaluating potential issues, and follow Therabody’s procedures for obtaining warranty service. Therabody reserves the right to change the method by which Therabody may provide warranty service, and a product’s eligibility to receive a particular method of service. If Therabody determines that the problem with the product is not due to a manufacturing defect due to materials and/or workmanship, the product is not properly returned to Therabody, or otherwise does not qualify for warranty repair, then the purchaser will be responsible for all costs incurred by Therabody necessary to return the product. A replacement product assumes the remaining warranty of the original product, or thirty (30) days from the date of replacement, whichever is longer. In no event shall this Open-Box Warranty require more than the repair or replacement of any part or parts which is found to be defective within the effective Warranty Period. If replacement parts for defective and materials are not available, Therabody reserves the right to make product substitutions in lieu of repair or replacement.
Limitation of Remedies
Therabody does not authorize anyone, including, but not limited to, resellers, agents or employees, to make any modification, extension, or addition to this Open-Box Warranty. If any term is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY FOR OPEN-BOX PRODUCTS. THERABODY MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT OF A COURSE OF DEALING, CUSTOMER OR USAGE OF TRADE. THERABODY DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. THE WARRANTIES SET FORTH IN THIS OPEN-BOX LIMITED WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
UNDER NO CIRCUMSTANCES WILL THERABODY OR ITS AFFILIATES BE LIABLE OR RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA, OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF THERABODY OR ITS AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THERABODY’S LIABILITY SHALL BE LIMITED TO THE PURCHASE PRICE OF THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.
**Open-Box Terms. Each open-box product has been sanitized and inspected to verify proper working order and physical appearance. Please note that open-box products show minor to moderate signs of use that affect cosmetic appearance, but have no material impact on performance. Additionally, open-box products may not come in their original packaging and non-essential parts or accessories may be missing (as identified on each individual product). Open-box products are covered under the Therabody Open-Box Limited Warranty, exceptions may apply. ProCare, personalization and free digital courses are unavailable. Open-box products are final sale and not eligible for returns.
Open-box products are exclusively available to military members and veterans, medical professionals, and first responders on www.therabody.com, where the factors mentioned above are accounted for in the savings customers see. Open-box products are not eligible for additional promotions or discount offers. In order to purchase open-box products, customers must first create a Therabody account and successfully complete the verification process through ID.me.