Product Defective Out of the Box
"Product was ordered directly from Therabody. Defective out of the box. Battery essentially dead, would not accept a charge, even when plugged in over night. Display would only turn on for 3 seconds or so and then go totally blank. Either the unit itself (probably) or the charging cable was bad. Could not find Therabody voice tech support to help. Product returned for refund -- at least they get 5 stars for doing that."

