Shopping Therabody products online or on Amazon? Here’s what you need to know.
Therabody products are sold in the U.S. and internationally directly by Therabody and its network of authorized retailers and distributors. The Therabody Limited Warranty is only honored for Therabody Products purchased directly from Therabody or one of its authorized retailers. Theragun by Therabody is an official Amazon store and an authorized retailer. We continually maintain a list of authorized Therabody Retailers and Distributors. When in doubt, contact us directly using this Contact Us form.
Sometimes Therabody Products are sold by unauthorized retailers. These goods are often not purchased from Therabody or from an authorized distributor. Instead they are acquired from a host of other sources without our authorization. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to the benefits of the Therabody Limited Warranty. Therabody products sold by unauthorized dealers may be purchased on a secondary "gray" market and can be pirated goods not produced by Therabody, damaged, defective, refurbished, stolen and/or even counterfeit.
We are constantly trying to prohibit these companies from taking advantage of consumers, but these practices still exist. To ensure that you receive the quality products and service that you are entitled to when you purchase Therabody products, it is important that all your purchases of our products be made only through Therabody or authorized retailers or distributors.
The following online companies are not authorized to sell Therabody products (this list is not inclusive):